Elevate Customer Experiences with Oracle CX

Orbrick leverages Oracle CX to transform your customer journey. From sales and marketing to commerce and service, our solutions make the processes easy, drive engagement, and deliver personalized experiences that build lasting customer loyalty.

HCM

Modern Best Practice for CX

Sales

  • Social Prospect to Lead
  • Lead to Opportunity
  • Vendor Lead to Channel Opportunity
  • Channel Lead to Vendor Opportunity
  • Sales Play to Key Account Opportunity
  • Schedule Change to Sales Call
  • Opportunity to Quote
  • Quote to Order
  • Order to Close Opportunity
  • Opportunity to Forecast
  • Sales Order to Subscription

Sales Performance Management

  • Sales Strategy to Execution
  • Coaching Plan to Performance
  • Incentive Plan to Payment

Marketing

  • Analytics to Insight
  • Insight to Campaign ROI
  • Campaign Execution to Lead
  • Event Execution to Lead
  • List Import to Prospect
  • Disparate Sources to Unified Data

Commerce

  • B2C: Multi-Channel to Omni-Channel Experience
  • B2C: Awareness to Interaction
  • B2C: Interest to Purchase
  • B2B: Multi-Channel to Omni-Channel Experience
  • B2B: Product Search to Cart
  • B2B: Cart to Agreement

Service

  • Sensor Alert to Preventive Maintenance
  • Customer Sentiment to Preventive Maintenance
  • Social Listening to Resolution
  • Customer Contact to Resolution
  • Service Request to Dispatch
  • Knowledge Gap to Solution

Some missions we’ve accomplished

We’re passionate about helping our clients get the true value of your cloud investments. See some real-world examples as to how we have helped them achieve truly amazing results.

Blogs

Dive into the Oracle galaxy with us

Yes, it’s vast, but we are your trusted guide. Explore the depths of the Oracle with our blogs.

  • August 1, 2024

APEX vs VBCS: How to make the right choice?

Low code tool is new buzzword here from sometime now. Platforms which enabled developer community to produce applications, with fraction of efforts and very few line of codes. These platforms empower developers to create software solutions with minimal manual coding, leveraging visual interfaces, pre-built components, and drag-and-drop functionality. Absolutely, Oracle has recognized the importance of […]

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  • August 1, 2024

The Importance of Design in Digital Transformation: A Designer’s Perspective

The world is so ever-changing that we had to invent terms like VUCA, BANI, TUNA and the ilk. The world of Digital transformation evolves even more rapidly. Design plays a bigger role than ever in shaping user experiences and driving business success. It’s no wonder why design-driven companies have outperformed the S&P Index by 219% […]

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  • August 1, 2024

The Oracle Redwood Saga: Upcoming Updates in Responsive Self Service Procurement UI

Oracle Redwood has been gaining attention due to its recent updates and announcements. The Redwood theme is designed to provide a high-quality user experience to its users. As per Oracle, “The idea is to transform the whole company’s communication and its vast portfolio of technologies and applications to share a common vision and user experience.” […]

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Launch your enterprise’s Oracle success story

Begin your digital transformation journey with our delivery leader Schedule a complimentary consultation today to understand how we make it a smooth ride for you.

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